Functional Responsibility:

• Determines data resources needed to perform in-depth analysis of programq and client organization processes.
• Participates in project planning forq assigned contracts, develops training processes and conducts or coordinates related training.
  
• Determines and resolves user interface problems andq orients users on new or changed procedures. 
  
• Coordinates action items andq program deliverables with client and corporate headquarters staff.
  
• Performsq as lead help desk staff for providing technical support to different applications deployed.
  
• Acts as logistics specialist for identifying,q recommending, and negotiating arrangements for conferences, meetings, and exhibits/program displays.
  
• Assists in the conduct of system feasibilityq studies and cost/benefit analyses.