Electronic Handbooks (EHBs) are BPM solutions that convert extensive business processes into streamlined, integrated, Internet-based systems. No matter how large or complex these processes may be, EHBs can be used to manage a number of processes like coordinating field worker reporting and data collection, or automating other previously paper-based business processes.

EHBs use a familiar, easy-to-learn “handbook” interface to guide each user through complicated procedures that formerly required using multiple paper documents or legacy systems. Unlike paper-based handbooks that require users to stop their work to search for help or reference material, EHBs allow users to complete their work uninterrupted within the EHB application itself. This creates a seamless, online work environment that allows employees to work quickly, efficiently and independently.

Tailored content delivery ensures that users see only the information they need to perform specific tasks. EHBs also integrate and synchronize data across the entire organization by connecting satellite offices and remote field workers to allow uninterrupted collaboration across geographic boundaries.

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